Described by her Tutor, John Felton, as a ‘force of nature’, Celia was part of our first cohort to complete the Improvement Practitioner Level 4 programme.
Her hard work, determination and ongoing support of others really stood out and she is a deserving winner of this year’s award.
Apprenticeships are all about building the confidence and skills of an individual to deliver real business benefit.
The improvement programme develops the learner’s knowledge around Lean, Kaizen and Six Sigma principles to provide practitioners with frameworks to deliver efficiencies for their organisation.
Celia is a fantastic example of someone who has done this; taking what she has learnt on programme and presenting a business case for an improvement plan to her superiors. As a result, she has successfully secured the support for these improvements to be put into action.
‘Before starting the apprenticeship, I had always been interested in trying to improve the way that we worked so that we were more effective, wasted less time and effort and reduced the impact of change on our staff. I could see what needed to be improved but struggled to develop a case to take forward.
‘Applying the learning I gained on programme to this project enabled me to approach it in a structured, evidence-based way and the project will deliver cost, time, and wellbeing improvements.’ – Celia McNally.
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